Multimedia call desk functions:

1. The call center can forcefully plug in and transfer calls
2. When the operator is busy transferring incoming calls, they can directly insert the extension and quickly transfer the call.
3. Appointment extension
4. Forcefully dismantle the phone
5. The operator can quickly implement conference calls on the call desk
6. Display guest information in guest rooms
7. The name of the person with VIP important call numbers displayed on the call desk
8. Display the incoming call queue, where the operator can select and prioritize answering important incoming calls.
9. The system should allow the attendant station to pre occupy the relay, and after hearing the dial tone, the relay can be transferred to the extension.
10. Wake up service
11. Non disturbance service
12. VIP Priority Phone Management
13. VIP phone directly enters the booking center
14. Blacklist management
15. External callback number inquiry
16. The call center should have at least 2 sets of login passwords, sleep function, and day/night service functions. 17. Equipped with a fire alarm data interface, capable of receiving fire alarm data. If a fire alarm occurs on the call desk, the operator can immediately press the fire alarm button, and the hotel's telephone will ring immediately, accompanied by a voice fire alarm.
18. Hotel management software link interruption alarm
19. Mic/earphone switching function
20. Sleep and exit modes of the attendant console